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Homepage | Web Hosting

DreamHost Issues Goofy Apology After Billing Error
DreamHost made a big error and overcharged many of its customers. They blogged a somewhat humoroues apology that included Homer Simpson.
The end to this story is that of course, I'm very very sorry, we're very very sorry, and I'm sure you're very very sorry this happened. I really am. I understand the sort of problems that an unexpected large charge to your credit card (or worse yet, your debit card) can cause. If the tone of this blog post seemed a little light, I apologize I don't mean to offend and I realize how serious an issue this is. I've been up since 3:50am trying to undo the damage and maybe I'm a little shell-shocked.

A new service is running right now (in parallel on all the controllers) that fixes all those future charges, re-enables your account if it was erroneously suspended, and if your credit card was automatically rebilled, refunds the payment automatically. You don't have to contact us or your bank, and you'll get an email when your account is finished fixing up. It's going to take several more hours to complete. There are (or were, after this incident) a lot of you these days!
Looking through the hundreds of comments it is clear that some of the people found the apology was amusing. However, it made other people more angry.

Posted on January 18, 2008
Permalink | Digg this | Blogs linking to this post: Google | Technorati



Google Launches Resource for Webmasters
Google has launched a website called Webmaster Central. The site provides information how Google crawls and indexes websites. The website includes a site status wizard, webmaster tools, a discussion group and answers to frequently asked questions. The site even includes a weblog for webmasters. The blog discusses issues like Googlebot and setting the preferred domain. Given the importance of Google to websites the Google Webmaster Central blog is required reading.

Posted on August 26, 2006
Permalink | Digg this | Blogs linking to this post: Google | Technorati

Domain Names are Red Hot
A Web 2.0 boom is fueling domain name purchases. Recently, we had a post called Good Luck Finding a Domain Name. Om Malik has another post on the rapidly growing domain industry.
The domains are so hot that domain squatters are making more profits than some of them real estate speculators. About 2.2 million new domains are being snapped up every month in the US alone, according to some estimates. Marchex, a Seattle-based public startup which has built up a massive portfolio of domain names claimed in a Business 2.0 article that it was nearly 10 percent of the global paid search market, about $9 billion or so. Another proof, Donald Trump is no money-genius.

The madness is going global it seems. IPWalk says that new .eu domain, when opened to all European Union residents last week (aka Landrush) has zoomed past the .biz domain and will lap .info in about four months. EURid, the registry of .eu, received 346.218 applications, in comparison with approximately 800.000 applications within the first 24 hours. Today there are 1.454.128 active .eu domain names, a number that surpasses 1.352.984 active .biz domain names.
Om Malik also says that Go Daddy, a domain name merchant, might be going public. A lot of web hosting companies have also added domain name services because it can be a lucrative business. A list of domain name retailers can be found here and some domain name resources can be found here.

Posted on April 17, 2006
Permalink | Digg this | Blogs linking to this post: Google | Technorati



Yahoo to Offer Movable Type
Reuters reports that Yahoo will offer the Movable Type blog hosting platform to its small business web hosting customers. The move was part of a deal between Yahoo and Six Apart, the developer of Movable Type, that will see Yahoo become Six Apart's preferred supplier for Movable Type.
Yahoo will effectively act as the preferred provider of Movable Type for small business users, taking advantage of its scale and efficiency, Anil Dash, vice president of professional products for San Francisco-based Six Apart, said in a phone interview.

"This is going to be our recommended (sales) channel for small business," he said.

Sunnyvale, California-based Yahoo said it will offer commercial blogs based on Movable Type as part of its existing small business Web-site management service.

Yahoo provides customers with a unique Web address, blogging tools and business-class e-mail services with spam and virus protections for less than $12 a month.
Yahoo also just recently announced the acquisition of Del.icio.us, a social bookmarking website, which followed its purchase of Flickr, a photo sharing website, earlier this year. Yahoo has been aggressive in 2005 about purchasing Web 2.0 companies and cutting deals for blog content and blog services.

Posted on December 13, 2005
Permalink | Digg this | Blogs linking to this post: Google | Technorati

Will Google Offer Web Hosting Services?
Google's recent approval as an ICANN-accredited registrar has sparked specualtion that the company may be considering enterting into the domain selling and webhosting businesses. However, a Google spokesperson has said the company has no plans to sell domains. But speculation continues since Google's competitor Yahoo sells domain names and webhosting. TheHostingNews.com reports that, " Domain registration, combined with the already operating a free blogger service, and its huge user base would be a potentially lucrative market for domain names and Web hosting. Additionally its other beta services such as gmail and Google News allow for even further expanasion verticals."

Posted on February 16, 2005
Permalink | Digg this | Blogs linking to this post: Google | Technorati







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